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FRSB complaints fewer than expected, says expert
By Hannah Jordan, Third Sector Online, 12 May 2008
The Fundraising Standards Board's first annual review has shown that people are less likely to be upset by fundraising than previously imagined, according to an expert.
“In relative terms, there haven't been a lot of complaints,” said Gordon Michie, director of development at fundraising consultancy Relationship Marketing and an executive on the board of the Institute of Fundraising Scotland. Driving Up Standards , which was published on Thursday, revealed that 8,343 complaints were made about the...
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