To reduce costs and save time for both the organisation and its customers, the Big Lottery Fund is now moving towards online applications for its funding.
Ninety per cent of its customers applied for the People’s Millions in 2010 using dynamic PDF application forms, and 90 per cent of them thought the form was easy or fairly easy to fill in.
BIG’s funding can help charities put their services online to enhance impact and reach. The KnowHow NonProfit website connects civil society organisations so they can share knowledge, create learning and lead their own development.
YouthNet has also used BIG funding to support youth volunteering organisations in making best use of their software.
Over 2009 and 2010, the People’s Millions programme supported 228 groups in developing the ability to use social media channels to mobilise interest and support in their work.
70 per cent of those responding to a customer survey at the end of the programme in 2010 said they would continue to use social media sites.
BIG’s funding has connected every library in the UK to the internet, through the £100m People’s Network programme, adding more than 30,000 computers to the public library system and helping more than 4,000 public libraries to provide broadband internet access. Many libraries have been transformed into online community resources.
Peter Wanless, chief executive of the Big Lottery Fund, said: "Our funding is helping charities make the most of the power of the internet, improving their impact and reach."