Charities have been praised at the inquiry into the death of Victoria Climbie for their approach to child protection.
Addressing how to make child protection services more inclusive, Dr Howard Baderman, an emeritus medical consultant at University College London, said the NHS and social services should take a leaf out of charities books.
"One of the things we want to achieve is inclusiveness and encouraging people to seek help. Pressing for too much information puts people off,
Charities such as ChildLine and the Samaritans, which did not ask too many questions, had the right approach, according to Baderman.
The more direct approach of public bodies could deter people from passing on concerns because of the bombardment of questions that followed, he added.
Colin Pritchard, professor of psychiatric social work at Southampton University, argued that social workers were forced to adopt an inquisitorial approach due to the heavy demands placed upon them.