Charity Business files held in storage in Gloucester

Data from the defunct outsourcing company and its clients is being held by the storage company Ardent until a receiver is appointed

Archived files belonging to the collapsed outsourcing company Charity Business and its clients are being held at a storage company in Gloucester.

Craig Ashby, managing director of Ardent, an office supplies and storage company, told Third Sector that he had more than 250 boxes of files.

Clients of Charity Business, which went into administration in January, recovered some recent data from a storage facility in Swindon, Wiltshire. This was led by Cambridge House, the London poverty and social change charity, which invited other Charity Business clients to collect data belonging to them. 

But some organisations were concerned that they would not be able to recover data from previous years.

Ashby said the charities’ data was safe and that he would store it until an official receiver was appointed for CBusiness Ltd, a subsidiary of Charity Business.

He said his contract was with CBusiness Ltd, which is not in administration, even though liquidators have been appointed for its holding company, CBusiness Holdings.

Until an administrator is appointed, no one has the power to retrieve charities’ data.

Ashby said he had been told by RSM Tenon, liquidators of CBusiness Holdings, that they hoped to have an administrator appointed for CBusiness Ltd "within the next couple of months".

"I’ve had a lot of phone calls in the past couple of weeks," Ashby said. "The data’s safe, but it’s all mixed up. I can’t tell whose data is whose, and part of my contract is that I’ve agreed not to look in any of the boxes.

"I can’t let people come and look. I’m holding on to it until I know what’s going on."

Ashby said his company was owed "quite a bit of money" for storing the data, and he hoped to reclaim this from the administrator.

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