Charity Commission's targets 'need a bit more oomph'

Regulator says its goals are too easy to achieve

The Charity Commission will consider introducing new flexible performance targets because it feels many of its current goals have been too easy to achieve.

The commission agrees a set of key performance indicators with the Treasury at the start of each three-year spending round.

But the regulator's open board meeting last Wednesday heard that it was comfortably meeting many of those targets.

Board member Sharmila Nebhrajani said the target for increasing the take-up of its online services was only 4 per cent more than the previous year, while the actual increase it achieved in 2008/09 was 60 per cent.

"That target was too modest," she said. "We should set targets with a bit of oomph to encourage a sense of ambition."

Andrew Hind, chief executive of the commission, agreed that there were a number of targets where more "stretch" was needed.

He said the commission might introduce new "flexi-targets", in addition to its statutory targets, which it could push up or down in the light of circumstances.

"We will think about how we can do that," he said.

Theo Sowa, a board member, said it should also be possible for the commission to relax targets where they were too tight, such as those relating to how long it took to carry out and publish inquiries.

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