Communications: Site visit - www.childliverdisease.org

Birmingham-based Children's Liver Disease Foundation campaigns to help the many UK youngsters who have one of the 100-plus diseases of the liver, most of which are life-threatening. The charity says its new site gets far more visitors than the old one, with more than 13,000 visitors per month.

Main pages

The site has an appealing basic design but is too complex. There are more than 20 action buttons, in a small font, on the homepage, as well as other sections on education and research.

Pages take a while to load, on this reviewer's computer at least, which suggests the charity is trying to do too much - it's always best to assume the lowest common denominator in access speeds. Once found, the resources are excellent, but the site could do with a bit of a prune. I worry that the charity's aims - to be more user-friendly and encourage more people to find out about the work the foundation does - are not being met as well as they could be.

Special features

The site makes good use of celebrity endorsement, with a video of Colin Buchanan (from the BBC's Dalziel and Pascoe) telling the stories of families that have been helped by the foundation.

The foundation says

"We have made the site more interactive and have introduced online giving so people can make donations at a time convenient to them. We hope the new site will raise awareness of the work we do, give affected families information and help to create a feeling of community among our many supporters."

Site Visit is by technology writer Gary Flood.

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