Few charities have staff-retention policies, says survey

Charities find it hard to keep staff, but few have funding or a strategy to tackle the problem, according to a snapshot survey.

Research by consultancy TalentDrain for its Employee Retention Survey 2008 shows that 73 per cent of the voluntary sector organisations it polled have no plan to deal with staff departures.

Sixty per cent of the 15 voluntary organisations quizzed for the survey said their annual staff turnover rate was 16 per cent or higher. They were among 300 respondents across all sectors.

Ninety-three per cent of the voluntary sector organisations said they wanted to reduce staff turnover.

Report co-author Ron Eldridge said he feared that third sector organisations had become complacent about staff retention.

“Human resources practitioners pay lip service to retention, but they still regard recruitment as more important,” he said. “Unless more organisations monitor staff turnover, understand who is leaving and why, and implement targeted interventions, then employee retention will continue to slip through the cracks.”

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