Finance News: RSPB designs new IT facility to expand volunteers' choices

The RSPB has installed an IT system that aims to give its volunteers more flexibility and choice about the opportunities open to them by creating an information 'one-stop-shop'.

The Volunteer Management System, which cost the charity £500,000, claims to give its 12,000 volunteers a "faster, greener, easier way to get involved," according to volunteering development manager Alan Murray.

"The system has been designed to give volunteers greater choice, faster responses to their enquiry, and to match their skills and interests to opportunities in the UK."

He said it was the charity's "biggest-ever investment in volunteering".

Some £100,000 was spent on new IT equipment and resources, with a further £400,000 on developing the system with RSPB volunteers and staff.

The charity developed the system in-house after failing to find an ideal solution externally. Murray said that other charities had looked at the system and, in time, the RSPB may consider how it could be replicated for others.

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