Leon Clowes, development manager - trusts and statutory
Why did you apply to this trust or foundation? YouthNet has a long-standing relationship with Lloyds TSB Foundation for England and Wales, because the foundation was one of the charity's first supporters.
What will you do with the grant? It will fund a research project promoting volunteering among black and minority ethnic groups through customer relationship management.
The money will allow us to develop a programme to suit the needs of this volunteer group. Through CRM, we will be able to communicate much more effectively with volunteers and, through that process, will learn how organisations that use volunteers can better involve people from BME groups.
The project will look into the successes of www.do-it.org.uk, our national volunteering database.
What did the application process involve? The process could not have been simpler. It involved a couple of phone calls, a meeting with the manager of the England and Wales programme, Birgitta Clift, and a nine-page application form. Most of the development manager's time in the preparation of the application was spent on internally developing the project's shape and budgetary requirements with the do-it website service team.
Is part of the money for infrastructure or training? YouthNet's implementation of CRM is new, but it is a key strategic priority identified by the charity to carry forward its mission, so in that sense this money is core infrastructure funding.
Did you apply to other funders? No, because the Home Office had already provided the capital we needed.
WHY WE GAVE THE GRANT - Lloyds TSB Foundation spokesperson
The foundation gave the grant to YouthNet from the New Initiatives Programme.
Youthnet submitted a well presented, clear and well thought-out proposal focusing on practical research and enabling it to promote volunteering among the groups of young people with which it works.
The focus of the work on young people from BME communities meant that the project fitted within one of our three funding priorities for 2005.
As part of the research, YouthNet plans to work with five to 10 new organisations for the second phase of the project to achieve longer-term impact.