Fundraising Regulator got 30 complaints in first week, says head of policy Gerald Oppenheim

The formal complaints process was launched on its website on 7 July; two of the complaints are believed to be serious

Gerald Oppenheim
Gerald Oppenheim

The Fundraising Regulator has already received 30 complaints since it was launched last week, including two that appear to be serious, Third Sector understands.

Gerald Oppenheim, head of policy at the regulator, is understood to have told a London conference on protecting and managing data in the voluntary sector on Wednesday that the regulator had received about 30 complaints since it launched a formal complaints process on its website on 7 July.

Two of the complaints are understood to be serious in nature, he said.

Asked to share further details about the nature of the complaints, a spokesman for the regulator said: "The Fundraising Regulator can't comment on cases coming in and the nature of them, but in the longer term will be publishing an annual complaints report similar to the Fundraising Standards Board's."

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