Good Practice

Good practice, case studies, expert advice and tips for charity and voluntary sector managers and practitioners, including fundraising, finance, governance and communications.

Latest Good Practice

Mark Roy

How to turn marathon runners into long-term supporters

Maintaining a tidy donor database and getting the tone right in communications can keep first-time fundraisers interested in a charity, writes Mark Roy

Justine Ruggles says St Helena Hospice wants to diversify its income

Our team: St Helena Hospice

Justine Ruggles, the head of fundraising at the charity that provides care to those with life-limiting illnesses, takes us behind the scenes of the fundraising team

Rodney Schwartz says 'relationship banking' is more of a slogan than a genuine approach

Tempted by banks? Social investors are the better bet

To build a new financial market means supporting investors who take a long-term, values-oriented and client-centred view. Not-for-profits should resist the temptation of attractive rates at high-street banks, writes Rodney Schwartz

Lynx's Dumb Animals campaign changed public attitudes towards fur

Change makers: Lynx

The organisation's Dumb Animals campaign made wearing fur socially unacceptable and was an early example of consumer-driven campaigning

Supporting the voluntary sector

Supporting the voluntary sector

Follow the changes to the infrastructure and capacity of the UK voluntary sector and its support organisations.

Measuring charities' impact

Measuring the impact of charities

How charities can measure and communicate their impact on their cause area.


Latest Management Good Practice

Martin Edwards says we should avoid asserting our religious beliefs at work

Witches, guinea pigs and a dilemma over censorship

Religion can be a divisive subject among charity staff - but sometimes it's better just to keep the peace and save our energy for providing services to our service users, writes Martin Edwards

Sort Your Brain Out by Dr Jack Lewis and Adrian Webster

Book Review: Sort Your Brain Out

Emma De Vita reviews the new book by Dr Jack Lewis and Adrian Webster, which tells readers how to optimise their brain power


Latest Finance Good Practice

John Lewis says his role is to be supportive but honest

FD in five minutes: John Lewis

The finance director of Vista, the charity that supports people with sight loss, says his role is about more than just numbers


Latest Governance Good Practice

Laura Soley says changing a charity's purpose requires more than just the donor's permission

Rules on restricted funds

The Society Network Foundation's diversion of leftover money is under scrutiny. Laura Soley, pictured, says it is a frequent misconception that getting the donor's permission to make the change is all that is required


Latest Communications Good Practice

Neil Wissink says Instagram is an important medium for Water Aid

Interview: Neil Wissink

The senior photography officer at Water Aid talks about how great images can make a charity stand out from the crowd


Charity Finance Skills Zone

Expert advice and tips in specialist areas


Charity mergers

Charity mergers

Advice and commentary on charity mergers for chairs, trustees and senior managers. Plus case studies of who has merged and why.

Charities and digital media

Charities And Digital Media

Expert advice & case studies on using digital media to campaign for change and communicate with supporters.


Additional Information

Latest jobs Jobs web feed















90 per cent funded training for third sector: Collaborative Leadership Programme

  • Date: Thu 13 Mar 2014 - Fri 16 May 2014
  • Venue: Leeds

Lies, damned lies, and statistics: what should you really be measuring?

  • Date: Wed 23 Apr 2014 - Wed 23 Apr 2014
  • Venue: Westminster

People power

  • Date: Wed 30 Apr 2014 - Wed 30 Apr 2014
  • Venue: London

Third Sector Insight