Institute of Fundraising National Convention 2011

Read the latest news and opinion from this year's convention, including comment from the IoF's Louise Richards and Cathy Pharoah from Cass Business School on payroll giving

Adrian Sargeant, professor of fundraising, Indiana University

Telling donors how much others have given 'brings in more'

If your call centre staff mention donation levels, say Indiana University academics, you can raise almost 30 per cent more

In memoriam fundraising 'will soon outstrip legacies'

Kevin Kibble of the Caspari Foundation tells IoF National Convention there will be 30,000 in memoriam pages on JustGiving by 2021

Fundraisers are feeling more valued, says Charity Pulse

Seventy per cent of respondents to annual poll say they feel they are listened to

Thank-you letters to donors waste money, says philanthropist

Melanie Edge tells IoF convention those giving money should have the option not to receive a reply

Half of Reaching Communities applications 'are incomplete'

Paul Jones, Big Lottery Fund head of region for Yorkshire and the Humber, tells IoF convention of reluctance to support larger projects

Campaigns should spark complaints, says Ken Burnett

Fundraising consultant tells National Convention that charities should be looking for '3,000 complaints or even more' if their campaigns are to have impact

Pennies Foundation to start making deductions

Long-term sustainability will come from taking a percentage of donations, charity tells Institute of Fundraising National Convention

Red Nose Day's Kilimanjaro challenge 2009

'Donor fatigue' hits overseas challenge events

People resent 'paying for someone's holiday', senior fundraisers from Scope and the British Heart Foundation tell the Institute of Fundraising National Convention

Louise Richards: The new focus on giving is welcome - now we need action to make it happen

The Institute of Fundraising's director of policy says the government has made many of the right noises, but practical action is needed to turn the rhetoric into reality

Interview: Sally Eastcott

AfriKids director says fundraisers 'must engage with donors and provide feedback'

Interview: AJ Leon

The boss of US web agency Misfit says the key to successful fundraising is 'to make people feel part of a larger movement'

The Fundraiser's Toolkit

Expert advice, tips and good practice case studies

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Development Officer Barking & Dagenham CVS £29,604, London
Head of High Value Events Save the Children £38,000 - £43,000 + pension, Farringdon
Director The Marr-Munning Trust £47,500 per annum FTE salary (£38,000 pro rata) plus pension contribution, London
Membership Payments Officer Royal Pharmaceutical Society 25,000 pro rata, Based at the Society's HQ in London. The offices are in close proximity to Vauxhall and Waterloo.
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Appeals Director Downside Fisher Youth Club (The Downside Settlement) £37, 848 - £40,555 (Inclusive of London Weighting), Southwark, London
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