The Charity Commission said in a statement on Friday that it had used its powers under the Charities Act 2011 to appoint Pesh Framjee of Crowe Clark Whitehill LLP as interim manager of the Dove Trust on 6 June.
Framjee decided to suspend the website in order to protect funds donated by the public and prevent further charitable pledges being made through it, the regulator said. It said that a recent assessment by the interim manager indicated there is a shortfall between the funds due to the charities donated through CharityGiving, and the cash held by the Dove Trust.
Keith Colman, a trustee and founder of the Dove Trust, told Third Sector in a statement issued on behalf of the trustees: "A meeting has been arranged for Monday morning between the interim manager and a large charity that could salvage this situation and ensure that all charities and good causes who have raised funds via CharityGiving do not lose out at all, a process that was commenced by us last week, before the Charity Commission took its action.
"If this meeting is positive, this situation could be sorted out very quickly," the statement said. "There may also be other corporate or charitable organisations or individuals who could step in to resolve the situation to the benefit of the whole charitable community."
The statement said the trust had a track record of 30 years of "not letting charities and good causes down".
"We would ask everyone involved to encourage the interim manager to use every effort to find a solution such as this, rather than simply liquidate this charity, which would be extremely costly for the charitable community," it said.
The regulator opened a regulatory compliance case into the Dove Trust in January 2011 because of concerns over its governance and financial management.
In its most recent statement, the commission said the trustees had not filed any accounts since the year ending 5 April 2009 and it had serious concerns about mismanagement in the administration of the charity by the trustees in relation to CharityGiving and a risk to charity funds.