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Management Good Practice

Lessons in leadership from the Grenfell Tower tragedy

Lessons in leadership from the Grenfell Tower tragedy

The third sector has been widely praised for its response to the fire. Craig Dearden-Phillips spoke to three chief executives of organisations based in Kensington to find out how they and their staff coped

Gill Taylor: Good feedback covers both good and bad performance

Gill Taylor: Good feedback covers both good and bad performance

It's fine to praise people, but a good manager knows how to give balanced feedback, writes our columnist

Peter Cardy: Lessons for the sector from President Trump

Peter Cardy: Lessons for the sector from President Trump

As well as the president of the USA, our resident agony expert offers advice on trustee vacancies, volunteers and non-profit hell

Gill Taylor: Why you need a performance-management framework

Gill Taylor: Why you need a performance-management framework

This is not a bureaucratic add-on, writes our columnist, but should be as regular and as natural as breathing

Light bulb moment: Stephen Tommis

Light bulb moment: Stephen Tommis

The chief executive of Montessori St Nicholas, which works to support the Montessori movement, on how communication should never be taken for granted

Analysis: Debate goes on about fines by the Information Commissioner

Analysis: Debate goes on about fines by the Information Commissioner

Elizabeth Denham has defended penalising the RSPCA and the British Heart Foundation for breaking data protection rules, but would the charities have had a strong chance of winning an appeal?

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