Navca conference special: Six voluntary service councils win Quality Awards

Nathalie Thomas

Navca has handed out the first of its new Quality Awards, which offer a three-year endorsement to voluntary service councils and local infrastructure organisations that prove they are providing effective services.

The awards were announced at Navca's AGM last week. They were designed to help voluntary service councils and local infrastructure organisations raise standards and attract funding. "It's very difficult for organisations to be able to talk about the work they do and how they make a difference," said Andrea Allez, performance improvement manager at Navca. "It's not like working with dogs and children, which is easily understood and easily visible. A lot of what infrastructure organisations do isn't visible, so this award gives visibility to the quality of their work."

The first six organisations to gain the award were Barnet Voluntary Service Council, Voluntary Action Westminster, Voluntary Action West Kent, Harrogate and Area Council for Voluntary Service, Merton Voluntary Service Council and 2D Voluntary Service Council for Teesdale and Wear Valley.

The awards are open to all Navca members able to demonstrate the quality and effectiveness of their services in five areas: development, support, liaison, representation and strategic partnership work. They have to undergo an examination process that includes an external audit and interviews with both service users and funders.

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