The two new common service standards will govern payroll giving agencies and professional fundraising organisations involved in signing up donors
The standards will govern payroll giving agencies, which administer payroll giving, and the professional fundraising organisations involved in signing up donors, according to Lee Grant, tax-effective giving project manager at the institute.
He said the standard for agencies would govern acceptable time limits for agencies to make payments to charities, transparent audit trails for donations and the provision of information to charities about payroll donors.
The standard for fundraising organisations would cover how donors are approached, the confidentiality of donor details and relations with employers enrolled in the scheme.
The standards are intended to answer criticisms of the payroll giving system by an institute report in 2008, which found problems in record-keeping, payments systems and communications.