Service delivery: They don't know how to buy and we don't know how to sell

By Paul Jump, Third Sector Online, 9 July 2007

Third sector leaders and public service commissioners both need to change their behaviour if the sector's potential to deliver improved public services is to be realised, according to a new report produced by Acevo and Futurebuilders.

The report, which arose out of interviews and discussions with both groups earlier this year, sets out the skills and behaviour patterns required from third sector leaders and public sector commissioners if they are to build productive relationships. Among the requirements for third sector leaders involved in public service delivery...

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