Satisfaction with watchdog 'is improving'

By Emilie Filou, Third Sector Online, 19 July 2007

The Charity Commission received considerably more unsolicited compliments in the past year than it did the year before that, the annual report from the Independent Complaints Reviewer to the Charity Commission shows.

In her annual report, published today, Jodi Berg says the finding reflects people’s satisfaction with the service they receive from the commission. Her report also notes that the commission needs to make systemic changes to its approach to disputes within charities and its response to whistleblowers. However, she notes that...