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Charity shops code launched
By David Ainsworth, Third Sector Online, 10 April 2008
A compulsory code of conduct for members of the Association of Charity Shops has been introduced.
The code requires members to show good practice when collecting goods and dealing with customers. Shop managers must have a clear idea of their organisations’ objectives, provide adequate training and have effective complaints procedures. Optional guidance has been in effect since 2005 and has received widespread support from shops across...
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