Opinion: Let's face it - measurement matters

By Nick Seddon, Third Sector, 6 August 2008

Last year, a report by the National Consumer Council challenged the notion that charities always provide better, more responsive services.

A few months later, Martin Brookes, then director of research at New Philanthropy Capital, now its chief executive, called for measurement of performance and effectiveness. Now the Public Administration Select Committee has chipped in with its report Public Services and the Third Sector: Rhetoric and Reality, a title suggestive of...