The numbers: Childhood First

Childhood First delivers therapeutic residential care, treatment and education to traumatised children and young people.

Total income: £5.9m for the year ending 31 March 2007, compared with £5.4m for the year before.

Highest salary: One employee was paid between £70,000 and £80,000.

Reserves policy: The charity's target is to hold unrestricted reserves equivalent to six months' operating spending. This equates to £2.7m. At year-end, unrestricted reserves were £1.1m, significantly short of the target. The charity aims to build reserves by fully recovering all statutory costs through fees, increasing voluntary fundraising and using investment income.

Fundraising costs: In the year ending March 2008 the charity spent £219,000 on generating funds, and this raised £550,000, giving it a fundraising ratio of 40p in the pound. The previous year's ratio was 73p.

Pension: Some employees belong to the Surrey County Council pension scheme, the Norfolk County Council pension fund or the Teachers Superannuation Scheme, all of which are defined-benefit schemes. Employees not eligible for these schemes may belong to a group personal pension plan, to which the charity contributes 6 per cent.

How performance is communicated: The charity's website contains an 'outcomes' section, which describes its work with children and young people. The annual review is available on the website, but the trustees' report and accounts are not. The trustees' report includes information about the charity's approach to monitoring and evaluating its work.

The charity says: "Budgetary pressures in local authorities and changes in commissioning policy have resulted in a reduction of out-of-county residential placements. Following a fall in referrals, we put a greater emphasis on marketing, and we are now achieving target occupancy levels and full cost recovery for the service provision."

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