The numbers - Cranstoun Drug Services

Cranstoun Drug Services provides specialist support and advice to people affected by drug and alcohol misuse.

Total income: £7.7m for the year ending 31 March 2007, compared with £7.5m for the year before.

Highest salary: One employee was paid between £60,000 and £70,000.

Reserves policy: The charity holds reserves to fund its working capital requirements and to cover any significant reductions in income. The target is to hold free reserves of between 1.4 and 1.7 months' total spending, which equated to no more than £1.1m in 2006/07. Year-end reserves were within this target but at the higher end.

Fundraising costs: The charity does not carry out significant fundraising. It is funded mainly by statutory sources.

Pension: There is a money purchase pension scheme, to which the charity contributes 3 per cent or 5 per cent of employees' salaries, depending on length of service.

How performance is communicated: The website (www.cranstoun.org) has a description of services, but little about the charity's performance. The trustees' report and accounts are available from the website, but difficult to find. They give information about how the organisation has sought to perform against its strategic objectives during the year. The report mentions a "quality and performance directorate", which is intended to support high-quality services, but does not give any specific examples of this directorate's work.

The charity says: "Since 2006/07, there has been much change and restructuring. The quality and performance directorate is more focused on reporting the performance of the charity. Our strategy is one of managed, strategic growth through incremental expansion of services and operations. Income increased slightly because of new community contracts, but prison operations ceased in 2005/06 and residential income reduced."

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