The Numbers: Education Action International

Education Action uses education to help rebuild the lives of refugees and victims of war in Africa and the Middle East.

Total income: £2.7m for the year ending 31 March 2006, compared with £3.2m for the previous year.

Highest salary: No employee earned more than £60,000.

Reserves policy: The charity's policy is to set aside funds equivalent to three months' worth of salaries and operational spending. Unrestricted reserves at the end of the year were £419,000, which was in line with the reserves target.

Fundraising costs: The charity spent £313,000 on communications and generating funds, which totalled £1.51m. This gave it a fundraising ratio of 20p in the pound. The previous year's ratio was 14p.

Pension: The charity contributes 5 per cent of salary to a defined-contribution pension scheme. Employee contributions of 5 per cent are matched by the charity.

How performance is communicated: The charity's new website describes the work of the charity fairly well. But there is not much information about the impact it has had, its strategy or how well it is meeting its goals. The trustees' report and accounts, which are available online, provide a lot more information. Both give details of the charity's strategy for meeting its objectives, how it feels it has achieved those objectives in the past year and future developments.

The charity says: "We have recentlyreviewed all of our financial activities and streamlined the strategic focus of the organisation. A key indicator of success is that we surpassed fundraising targets set last year, reduced our reliance on European funding and broadened our fundraising base, with hundreds more teachers and institutions such as schools, unions, companies, trusts and philanthropic organisations committing their support."

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