Retail Trust has made five roles redundant in its marketing, fundraising and events department.
The charity provides help and support for people working in, or retired from, the retail sector.
Richard Boland, chief executive of Retail Trust, said the job losses followed a departmental review by the charity’s new fundraising and marketing director. Boland added that seven new roles had been created in the past eight months but five had been made redundant.
Boland said four people had left the business last week; most of them were considered for alternative roles but chose to leave.
Retail Trust, which has an annual income of around £10.3m, employs 198 staff in total, including 14 staff in its marketing, fundraising and events department.
The charity will now use agencies to support its in-house team with digital marketing and communications.
In a statement, the charity said: "Due to the expansion and scope of new services at Retail Trust a review of redundant roles was necessary. Even after the redundancies announced last week the charity still employs 10 per cent more people working within the department than at this time last year."