She was previously an assistant director at Bexley Council in London and has more than 20 years’ experience working in the field of housing.
Her new role will include managing more than 400 frontline staff across England, overseeing the charity’s legal aid team and managing contracts to provide training to Citizen’s Advice Bureau staff.
“I am delighted to be joining Shelter at such an exciting time,” said Fawcett. “With one in seven children in Britain now homeless or badly housed, the housing crisis means Shelter's frontline services are more in demand than ever before.”
She succeeds David Ford, who has been appointed chief executive of the National Centre for Young People with Epilepsy.