Who is your chair?
Roger Paffard. He is also a trustee of the age charity WRVS and has previously been a trustee of Marie Curie Cancer Care. He has been chief executive of United Lincolnshire Hospitals NHS Trust, the employment services provider Remploy and the chocolate retailer Thorntons. He has also been managing director of the stationery firm Staples UK.
How many trustees do you have?
Ten, none of them paid.
How do you recruit trustees?
We advertise through agencies.
How often does the board meet?
Four times a year.
When was the last governance review?
It was in 2008. As a result, we decided that we would schedule time in quarterly meetings to discuss the development of the board. We also decided to ask trustees to fill in regular questionnaires on the effectiveness of the board, and to set up a committee of trustees to scrutinise audit and risk across the charity.
What issues is the board talking about at the moment?
The charity plans to deliver more community-based services, work in new localities, and set up 150 new charity shops, so the board is talking about the implications of all of these. It is also discussing the level of reserves the charity should hold in order to run services in a financially sustainable way.