Training and staff support badly affected by cuts, says Charity Pulse

Annual survey put together by Birdsong Consulting for Third Sector shows only 45% of staff believe they get sufficient training or development

Responses to the question: I receive sufficient training/development to enable me to do my job well
Responses to the question: I receive sufficient training/development to enable me to do my job well

Training and support for charity staff continues to be adversely affected by spending cuts, according to this year’s Charity Pulse survey.

The annual survey of charity employees, run by Third Sector in partnership with Birdsong Charity Consulting, gathered the opinions of 675 charity staff from 190 organisations.

Only 45 per cent of respondents say they receive sufficient training or development to do their jobs well – the lowest figure since the survey began in 2007. Only 51 per cent believe they get the support they need to do their jobs well – two percentage points lower than in 2012.

"Following successive rounds of expenditure cuts, it is little surprise that training and development opportunities for charity people are still constrained," the report says.

Overall, there has been a slight improvement in some key areas after last year’s survey showed that job satisfaction levels had reached an all-time low.

Thirty-seven per cent of respondents say they are not concerned about their job security, compared with 34 per cent in 2012.

There appears to have been a slowing down in redundancies, with 55 per cent of respondents saying that their organisations have made people redundant in the past year – seven percentage points lower than last year.

People also feel better informed about the changes at work. Sixty-six per cent of respondents say they feel well informed about what is happening within their charities – seven percentage points higher than in 2012.

There is good news about pay: 50 per cent of staff consider their salaries are competitive, compared with 43 per cent in 2012.

But there is little change in levels of morale and pride. Only 31 per cent of staff report that morale in their charities is high – two percentage points higher than last year – and there is a one percentage point drop in the proportion of people saying they are proud to work for their charities – down from 72 per cent in 2012.

The report says: "We approached the analysis of this year’s Charity Pulse survey results with a degree of trepidation, because the 2012 results had revealed the lowest charity staff job satisfaction since the survey was launched in 2007.

"We were right to be cautious. Charity Pulse 2013 reveals only a marginal uplift in charity staff approval ratings, with morale, pride in their organisation and staff opinions of their charity as an employer all remaining low."

- Read our analysis of the results

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