Business Charity Awards: Outstanding Employee - Susan Barrowman, Harrods

For an individual in a company who has made an exceptional contribution to charity with the support of his or her employer

Susan Barrowman
Susan Barrowman

Who is the winner?

Susan Barrowman has worked at Harrods since 1989, moving to her role as charity manager in 2000.

What did she do?

Barrowman’s exceptional commitment to the NSPCC has been the driving force behind the success of the two-year partnership between Harrods and the charity. In 2017 alone she committed more than 1,500 hours of her time to raise an incredible £165,772 for the NSPCC, engaging and inspiring more than 4,000 Harrods employees.

Barrowman ensured that 347 iconic Harrods bears and 35 luxury hampers were delivered to support the NSPCC's work with children. She also organised an NSPCC pop-up shop and ensured that 23 of her colleagues will be heading to Peru for the Machu Picchu Trek, raising an amazing £90,000.

As well as fundraising, Barrowman has worked tirelessly to help the NSPCC disseminate its expertise, organising a full-day meeting for NSPCC practitioners to share their knowledge and tools with more than 40 local authorities. She hosted an evening with key supporters and potential donors with the NSPCC chief executive Peter Wanless.

Why did she win?

Driven by a passion to help children, Barrowman spearheaded a move to extend the partnership between Harrods and the NSPCC. In December, she secured a commitment from Harrods to raise £1.3m over four years. She is not resting on her laurels and has already started engaging key decision-makers across the business to support the partnership.

She is working on a public campaign to donate clothes and has secured a two-floor shop in Sloane Street to raise further funds. Her enthusiasm, creativity and tenacity have been an inspiration to everyone at Harrods and the NSPCC who has come into contact with her.

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