Capacitybuilders stakeholders call for better communication

Capacitybuilders must work on communication to ensure that ChangeUp, the programme to improve voluntary sector infrastructure, becomes more connected at different levels, stakeholders have said.

Delegates at the first conference of representatives from the funding body’s regional and national infrastructure organisations last week said good communication was crucial to bringing together different parts of the programme.

About 70 representatives gave feedback to Capacitybuilders on its future plans as well as scrutinising early drafts of business plans for the nine national support services that will replace its six current hubs of expertise in April.

A Capacitybuilders spokeswoman said good communication was one of the main points that emerged from the discussions. “It must be two-way, joined-up, appropriate and not overloading,” she said.

Other feedback touched on the need to make services focused on the end users, she added.

The event was called to address gaps in the different levels of service that Capacitybuilders offers (Third Sector, 9 January).

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