What was your first job? I was a cashier, clerk and shorthand typist at the Nationwide building society in Salisbury, Wiltshire.
What does your current role involve? I deputise for the executive director and line manage four staff members. I work with the executive director on policies and procedures and I'm also responsible for the smooth operation of the organisation.
Roughly outline your career path. After working at the building society, I moved to London to study for an English degree at the Polytechnic of North London, where I volunteered for local social services and Camden Victim Support. After that I joined North Westminster Victim Support and the Domestic Violence Intervention Project. I then moved to Harrow Volunteer Bureau as manager.
What training or course has most enhanced your career? I studied counselling and psychotherapy while working for Victim Support and obtained a UKCP-accredited diploma. This enabled me to support and supervise staff and volunteers.
What has been your greatest career achievement? Getting my current job. I am now involved with exciting projects such as helping Wormwood Scrubs prisoners to volunteer.
What would you change in your career if you could? Nothing. I have learned from all my experiences and I still use skills I developed early on.
What is your advice to people starting out in the sector? Do lots of volunteering yourself to find out what you do and don't like and gain useful experience.
Are there any charities you support financially, or with time? I sponsor a girl in Malawi through Plan. I give regularly to the World Society for the Protection of Animals and the Cats Protection League. I am a volunteer friend for Link Up, in Pinner, which promotes friendship between abled-bodied people and people with learning disabilities.