The Charity Retail Association has launched a checklist of minimum standards for charity shops to help them run successfully and profitably.
The checklist, which was created by Jayne Cartwright of the Charity Retail Consultancy, covers a wide range of areas, such as merchandising, health and safety, security and Gift Aid.
The checklist also covers all areas of the shop, from the first impressions people get when they walk in, to the shop floor and the shop’s back room.
The layout of the shop, the items placed on sale and ensuring Gift Aid data is managed appropriately and securely are all aspects covered by the checklist, as are staff and volunteers, paperwork and messaging standards.
The checklist, which is free to download for CRA members, is designed as a management tool to ensure all shops run by a charity work to the charity’s requirements, the CRA said.