Citizens Advice Scotland appoints firm to carry out governance review

The charity has taken on Deloitte to undertake the exercise after the advisory service body dismissed its chief executive for gross misconduct

Citizens Advice Scotland
Citizens Advice Scotland

Citizens Advice Scotland has appointed the accountancy firm Deloitte to carry out an independent governance review announced after the charity dismissed its chief executive for gross misconduct.

The charity, the umbrella organisation for the Citizens Advice bureaux in Scotland, announced the results of the tendering process to run the review a week after Margaret Lynch, its former chief executive, lost an internal appeal against her sacking.

In March, the Department for Business, Innovation and Skills withheld half the annual funding it provides to the charity and ordered it to carry out the independent governance review, according to reports.

The review, which will examine CAS decision making and governance structures, is due to report back with its recommendations for improvement in the summer.

Jon Turner, a CAS trustee and sponsor of the governance review, said: "We are delighted to appoint such a high calibre team to carry out this critical piece of work for CAS.

"The aim of our governance review is to ensure that our governance model allows CAS and the member bureaux to respond to the changing needs of society, and ensures that CAS can continue to provide the best possible service while ensuring good value for taxpayers’ money."

Jay Bevington, lead of Deloitte’s UK board of advisory practice and who will lead the review, said the company looked forward to working with the charity and wider stakeholders.

Lynch was suspended in September, pending an investigation, and dismissed in March for gross misconduct. 

The charity has not released further details explaining why she was sacked, but in a statement confirming her dismissal after her appeal failed last month, the charity said it had begun reviewing all financial and risk procedures and controls, as well as creating new expenses and delegated authority frameworks to ensure that there were adequate controls over individual spend. 

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