Clothing collection firm Clothes Aid had its licence to run a collections service for the Great Ormond Street Hospital Children's Charity revoked by a local council after a row with the charity, it has emerged.
The dispute marked the end of a contract with Clothes Aid to carry out collections for the charity in all local authority areas in England, Wales and Scotland.
Darlington Borough Council decided last year that Clothes Aid had failed to provide sufficient evidence that it was adhering to the conditions of its licence.
None of the organisations involved would confirm exactly what the failure related to, but conditions in the licence included giving a fair proportion of the funds raised to the charity and exercising "due diligence" when vetting collectors.
Neither Clothes Aid nor the charity would comment on the row because of a confidentiality agreement signed by both sides. Michael Lomotey, campaigns spokesman for Clothes Aid, said it had never had a licence revoked before.