Why did the voluntary sector appeal to you? It was a happy coincidence. I returned from travelling, found an entry-level job in the sector and was fortunate to have a supportive manager. He took me under his wing and gave me the chance to do so much that I fell in love with the sector.
Do you regard yourself as a mentor? I'm an advocate of apprentices and investing in staff. I've been given great opportunities and hope to do the same for other young people in the sector.
How does your age benefit you in your role? I think people will expect, and accept, that a younger boss will want to change things. But there is the onus to prove yourself. I can see the surprise on other chief executives' faces when I walk into a room; but once I start speaking on behalf of my cause, they listen.
What skills are needed to be a good leader? It's important to understand what motivates people so you can then help them to achieve.
What three words or phrases would your colleagues use to describe you? Supportive, calm under pressure and understanding.