What made you move from the army to the voluntary sector? I'd spent 10 years as an engineer in the army and felt I wanted a change and some stability for my family. In the army you're part of a team that's working towards a common aim - in some ways, working in a charity offers a similar sense of purpose.
How do you get the best out of staff? I like to give people space to allow them to do their jobs, and I don't feel I need to be the expert in everything. I wonder sometimes if I'm too relaxed in my style, for fear of coming across as an ex-army type, but I think I strike the right balance.
What advice do you have for ambitious young people in the sector? Don't think you'll get all the experience you need in one job. Think where you want to be in 10 years' time and what experience and skills you'll need - then go out and find ways to get those skills and experience.
How do you relax? I'm from the Lake District, so I love the outdoors and climbing mountains. I'm also a real foodie and organise pop-up restaurants.