Commission asks for feedback on service delivery

Helen Warrell

The Charity Commission is urging voluntary groups and public authorities to give feedback on its new draft guidance on charities and public service delivery.

The guidance, which was published earlier this month, was compiled after research with focus groups and discussion at the commission's public service delivery seminar. The report sets out recommendations for good practice, advice on potential risks and information on legal considerations.

The regulator is asking for views on whether the guidance properly explains the technical requirements and includes adequate references to other sources of advice and help.

"We are keen to know whether we have got it right in terms of tone and feel," said Rosie Chapman, director of policy and effectiveness at the commission.

"We have a section about the need for charities to guard their independence, one that deals with charities sticking to their mission and information about getting the price right. These are the main areas we would like to hear back on."

The consultation period ends on 5 January, and the revised guidance will be published a month later.

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