With charities facing increased levels of scrutiny from the media in the wake of recent scandals, every sector organisation needs to be on high alert and be prepared for a crisis.
But where do you begin with your planning and how should you react under pressure?
Third Sector’s Crisis Planning and Response breakfast briefing will bring together a range of experts to discuss what charities should - and should not - do during a crisis.
This bespoke event is aimed specifically at charity leaders and comms professionals and will provide real-life case studies as well as best-practice advice.
The Breakfast Briefing will be taking place on 25 November 2019 at Park Plaza Westminster, London.
Learn from real-world crisis case studies and the combined experience of those who were involved
Hear from experts in crisis communications as well as media and legal professionals
Develop your crisis response framework to better prepare for threats to your organisation
Network with third sector communicators as well as relevant crisis experts
Hannah Richards, Head of communications, Care International (UK)
Hannah is a communications expert with a passion for people and for sharing human experiences through storytelling. Over the last 20 years Hannah has worked at human rights and international development NGOs like Amnesty International, Christian Aid and Raleigh International. She has honed skills in building and developing trust and confidence in the impact these charities can make on the lives of the poorest and most marginalised.
Claire Grindal, Head of media, Alzheimer's Society
As Head of Media for Alzheimer’s Society, I lead national and regional teams of 25 employees, busy ensuring dementia is seen as a leading health priority and getting the voice of people with dementia heard as widely and effectively as possible. A communications professional for over twenty years, my issues management experience is drawn from charity, private and public sectors across health and the arts, with issues ranging from personal data to incidents resulting in loss of life. I have two young children and play the violin in my spare time.
Jess Noble, Internal communications manager, RNLI
Jess is an internal communications and change communications specialist with over 20 years’ experience in global, public and third sector organisations.She is an experienced professional who focuses on building relationships, influencing thinking and delivering results that are strategic, visionary and have people at their heart. At the RNLI, Jess and her team are working to create better engagement with staff and volunteers through greater understanding of the RNLI’s purpose, goals and direction. They focus on building pride and equipping employees and volunteers to act as effective advocates for the charity.
Mark Flannagan, Director of marketing and communications, Alder Hey Children's NHSFT
Prior to joining Alder Hey, Mark was the Chief Executive of the charity Beating Bowel Cancer from 2010 to 2017. In that role he led advocacy around access to cancer medicines and took a high profile role in advocating for a new approach that involved patient experience. He is widely recognised as a highly experienced speaker, policy analyst and communicator and has connection at the highest levels in government and the UK health services. Mark has worked at Board level in a number of high profile health profile organisations, including: the Royal College of General Practitioners; the Royal College of Nursing and Diabetes UK. A keen road cyclist Mark has raised money for charities by taking part in cycling challenges, including Ride London 100, and cycling from London to Paris.
Senior media engagement manager,
In 10 years in the communications team at the RNLI, Isla has dealt with everything from dramatic rescues, to major TV series and royal engagements – and a few issues and crises. Before that she worked as a freelance journalist for local TV news and independent production companies. She also volunteers as a Trustee for Dorset Wildlife Trust.
Phil Hall, Founder and chairman, The PHA Group
Phil specialises in crisis management and spends much of his time protecting the reputations of clients and individuals. Phil rose to be editor of Britain’s best-selling newspaper for five years before taking up the reins as editor-in-chief of the world’s most best-known celebrity magazine. He later became editorial director of development for Trinity Mirror, Europe’s largest newspaper publishing group. Phil has recently been named as number three in the top ten crisis management advisors in the PR Week Power Book and Spears 500 top crisis management experts.
Tom Warren, Investigations correspondent, Buzzfeed News
Tom Warren is an investigations correspondent at BuzzFeed News, where he has revealed systemic failings at the National Crime Agency, told the inside story of one of the world's dirtiest banks and revealed wildlife charity WWF's links to human rights abuses at parks it manages. Tom is a Pulitzer finalist for his work on stories exposing 14 deaths on British soil with clear connections to the Kremlin. Prior to joining BuzzFeed, Tom won New Journalist of the Year at the British Journalism Awards and worked at the Bureau of Investigative Journalism.
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