Dialogue Direct Fundraising UK goes into liquidation

Agency with clients including Save the Children and the RSPCA winds up with immediate effect

Face-to-face fundraising organisation Dialogue Direct Fundraising UK has gone into voluntary liquidation, a senior executive in its parent group confirmed today.

Robert Buchhaus, managing director of Face2Face Fundraising, a member of the Dialog Group based in Austria, said Dialogue Direct had made a profit this year but was late making payments to HM Revenue & Customs and a new payment plan could not be agreed.

As HMRC was a major creditor, Buchhaus said the company had no choice but go into voluntary liquidation. "It is very frustrating for us," he added. Nobody at the Dialogue Direct office in Oxford was answering calls this morning.

The company's most recent clients included Save the Children, the RSPCA and Helen & Douglas House hospice in Oxfordshire. The company's website also lists Amnesty International, the British Red Cross and Shelter as  clients.

A former member of staff told Third Sector it was unclear whether the contracts would be completed or whether the charities involved would get any of their money back.

Dialogue Direct employed about 20 office staff and 35 teams of five or six people. All the staff have been made redundant with immediate effect, according to the member of staff. "This has been put together at the last minute," he said yesterday. "The fundraising teams are off the streets as of today."

Dialogue Direct is part of The Dialog Group International, a collection of companies that provide fundraising, donor management and communications support to charities and not-for-profit organisations worldwide.

Dialog Group Operations, a subsidiary of The Dialog Group International, bought Dialogue Direct together with Face2Face Fundraising UK, NTT Fundraising, Dialog Services and Integrity Recruitment after they all went into voluntary administration in 2007. The other companies are still operating.



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