Employee engagement at the Charity Commission has fallen in 2014

This year's Civil Service People Survey says a smaller proportion of staff now have confidence in the regulator's leadership and change-management ability

Charity Commission
Charity Commission

Employee engagement levels at the Charity Commission have fallen over the past year, with particular declines in staff confidence in the regulator’s leadership and change-management capacity, according to this year’s Civil Service People Survey.

The commission’s score declined in eight of the nine "drivers of engagement" areas measured in the survey, which asked commission staff to what extent they agreed with statements about such areas as their work, management, pay and wellbeing.

The results of the survey, which was carried out in October with 227 employees, representing three-quarters of commission staff, have been published online today.

The report on the results says the commission has an overall engagement score of 53 per cent, which is five percentage points lower than in the same survey last year and six percentage points lower than the median score across all participating civil service departments.

The most substantial fall is in leadership and change management, where the score has dropped from 48 per cent to 36 per cent. In this section, which comprised 10 questions, just 32 per cent of staff said they felt the commission as a whole was managed well, down from 44 per cent last year, and 23 per cent said that change was managed well in the commission, down from 44 per cent in 2013.

Learning development is the one main area in which its engagement score has not fallen – in fact, it has risen from 37 per cent last year to 39 per cent in 2014, although this is still below the civil service median of 50 per cent.

According to the report, 88 per cent of commission staff said they were interested in their work, a figure unchanged since last year and a single percentage point below the civil service median.

In October, nearly half of commission staff went on strike for a day as part of a protest over pay, with their union saying many will have suffered a pay cut of a fifth in real terms since 2010.

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