East London-based Forest YMCA has halved its IT costs after adopting a new software package for its entire business operations.
The charity has bought Netsuite, which covers all IT functions from accounts to customer-relationship management.
The system will be used to produce bids for government public- service contracts and reports for local, regional and national YMCA groups in England.
The new system has already enabled the charity to eliminate 60 departmental databases and cut its IT costs from £200,000 to £90,000 a year. It is also on target to increase turnover from supporters by 70 per cent.
James Nicola, volunteer ICT strategic director for Forest YMCA, said: “We investigated the use of various applications, but they were discounted because of the lack of a functionality, the cost of managing disparate systems and a complex and costly upgrade path.”
A lengthy IT review by the charity involved evaluations of software such as Microsoft Great Plains, Siebel CRM, and SAP Business One. But following a pilot, YMCA decided to implement Netsuite throughout the organisation.