Focus: They do what ...? Byways of the charity world

Mathew Little

British Association of Anger Management

Take a deep breath and calm down. Most of us could do with some anger management. One in four office workers admits physically attacking their computer (including one who ripped it out and dumped it in a skip).

One in two Londoners suffers from 'pavement rage' provoked by dawdling pedestrians and 20 per cent of us are incensed by other people walking around looking miserable.

So the British Association of Anger Management has its work cut out.

The association offers courses for the public, children and teenagers, the Government and corporations - in fact, anyone "dealing with their own or another's anger". Anger victims divide into exploders, who rage then and there, and imploders, walking timebombs who bottle their resentment up until it finally bursts out. The association markets a 'Keep Your Cool' kit. Its strategies include counting backwards from 20, dancing, aromatherapy, baths, yoga and reminding yourself that life is unfair.

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