Focus: Communications - Site Visit -

Tony Hodson

The performance hub is one of the six national hubs funded by the Home Office as part of its ChangeUp programme. It is a partnership of organisations with expertise in performance improvement with reach across the voluntary sector. It launched its website last month.

Main pages

It would be little short of embarrassing for one of the self-styled national hubs of expertise to have anything other than an impressive online presence.

Thankfully, and unlike the ICT hub's frankly abysmal effort so far, the performance hub has delivered an accessible and thorough website.

Despite including two separate main menus and a number of quick links, the homepage still has a welcoming and organised feel and offers sections on recognisable areas such as 'improving performance', 'quality' and 'share learning', along with the latest news and a list of common questions.

Each main section comes complete with well-chosen background images and an easy-to-follow sidebar taking users methodically through the relevant issues.

Special features

'Ask a question' lets visitors approach the hub with their own personal queries. The fact that you can categorise your organisation and the type of question you want to ask leaves you confident that you might just get a response.

The performance hub says:

"This website will provide front-line voluntary organisations with an easily accessible source of advice and information on how to take themselves to the next level. If you want to make more of a difference to the people, communities and causes you care about, this is a great place to start."

Site Visit is by Tony Hodson

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