Focus: Communications - Site Visit

Weston Hospicecare is a charitable hospice in Weston-super-Mare dedicated to providing care for people with life-threatening illnesses.

The charity, which was founded in 1989 and is now run by a dedicated workforce of 390 volunteers and 97 staff, relaunched its website last month.

Main pages

This is a solid charity website. The homepage is clearly laid out and offers three separate ways of accessing its various areas: a main horizontal menu bar, image-accompanied links that fill most of the page and a 'quick links' pull-down field to the left.

The charity has missed a trick by including information on its hospice care services within an 'about us' section that could easily be ignored, instead of as a section of its own. This can be forgiven, however, because some of the other main areas are excellent. The newsroom is up to date and contains downloadable versions of its quarterly newsletter, and 'appeals and events' is refreshingly well constructed in a way that includes contact details for the relevant person for each individual event.

Special features

Weston Hospicecare Mart Online allows you to buy and sell goods in a way that also raises money for the charity. Supporters can sell items through the online shop in return for a 20 per cent donation, while Hot at the Shops provides an up-to-date listing of the more interesting or unusual items in any of the charity's eight shops.

Weston Hospicecare says:

"We feel that the development of the website is a huge step forward.

The site is clearer, easier to navigate and contains comprehensive information for patients, supporters and the casual visitor."

Site Visit is by Tony Hodson

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