FRSB may investigate non-member charities

Move would help protect reputations of all, says fundraising's self-regulatory body

The Fundraising Standards Board is considering changing its policy so it can investigate complaints about the fundraising practices of non-members.

The change was discussed at the self-regulatory body's board meeting on 2 July. If it came about, the FRSB would be able to look into any complaints made about fundraising practices at charities, whether they were members of the organisation or not.

The FRSB's three-stage complaints procedure and resulting adjudications would still apply only to members, however.

Alistair McLean, chief executive of the FRSB, said it was considering the move because the number of complaints it received about non-members was increasing and it was important to protect charities in the long term.

"We believe that poor fundraising practice constitutes a reputational risk to our member charities and to the sector at large," he said. "We hope that by addressing those organisations that practice fundraising in this way, we will encourage them to join the rest of our membership in seeking to both set and maintain the highest standards in fundraising."

McLean said it was not about being an elite club and imposing standards. "It's about a self-regulatory body doing its job and encouraging higher standards throughout the sector," he said. "It is in everybody's best interest."

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