Fundraising code amended to protect volunteers who deal with static collection boxes

Changes to section 17 of the Code of Fundraising Practice have been announced by the Fundraising Regulator

Static collection box
Static collection box

The Fundraising Regulator has amended the Code of Fundraising Practice in a bid to give more privacy to volunteers who deal with static collection boxes.

The regulator said its board had agreed changes to section 17 of the code, which governs static collections including floor-standing boxes and those that sit on counters in shops, pubs and so on.

One of the changes means that letters or certificates of authentication provided by the charity to volunteers who look after static collection boxes will no longer need to include personal details about the volunteers, such as their home addresses.

The letters will instead be able to include the address of the charity that is benefiting from the collection box.

A statement from the regulator yesterday said the changes were designed to allow greater flexibility for charities to determine which contact details were appropriate to provide on their authorisation certificates, letters and badges in order to authorise volunteers’ static collection activities.

"The changes will allow charities to address concerns about volunteers disclosing their own personal information by taking responsibility themselves to hold the volunteers’ identifiable information, and offering contact information for the organisation directly to those who wish to verify a collector's authority," the regulator said.

The code changes have been made with immediate effect and organisations will be given until 31 December to become compliant with them.

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