The online fundraising platform everydayhero will be discontinued from the end of November, its owner Blackbaud has announced.
Charities using everdayhero will be helped to migrate onto JustGiving, the rival platform that Blackbaud purchased in 2017, the company said in a statement.
Everydayhero users will no longer be able to launch campaigns or receive donations using the platform from 30 November, although they will be able to log in to their account for reporting purposes until 20 December, according to the everydayhero website.
“Over the coming weeks, we will be working with you to move your online fundraising from everydayhero onto our JustGiving platform,” the Blackbaud statement said.
“Over the last 20 years, JustGiving has become synonymous with fundraising innovation, and is trusted by thousands of charities and millions of people worldwide.
“With 100 per cent of our focus on one digital fundraising platform, we’re excited about all the new ways we can help your organisation save time and raise more money.”
But, the statement warned fundraising and supporter data could not be transferred from everydayhero to JustGiving and recommended that charities download all the available data as close as possible to the platform’s closure on 30 November.
The statement said everydayhero users would be contacted over the coming weeks to move their online fundraising on to JustGiving, and recommended all new campaigns should be set up on JustGiving.
Campaigns that are running on Everydayhero and that are due to finish by 30 November will be fully supported by the platform, the statement said, and advised charities running campaigns that were due to finish after 30 November to get in touch with their account manager to discuss their options.
The final disbursement of funds raised through everydayhero will be paid out on the 11 December, to arrive on 15 December, the statement said.
Chester Mojay-Sinclare, chief executive of the Enthuse, another fundraising and events platform said there had been speculation that a move to close everydayhero was likely ever since Blackbaud purchased JustGiving.
He described everydayhero as “true innovators”.
He said: “The sector needs digital innovation now more than ever to maintain income streams throughout the crisis and beyond."