Institute of Fundraising and Fundraising Standards Board hope to clear the air on telephone fundraising

Question and answer event with Information Commissioner's Office will seek to clarify the law

The Institute of Fundraising and the Fundraising Standards Board will hold a conference on telephone fundraising at which representatives from the Information Commissioner's Office will clarify the law on the issue.

A panel made up of representatives from the Telephone Preference Service, the Direct Marketing Association, the institute, the FRSB an the ICO, will hold a question and answer session about legislation and best practice on telephone fundraising.

The event on 4 March is a follow-up to the telephone fundraising summit held in November.

This was arranged after the ICO expressed concerns about revelations that telephone fundraising agency Pell & Bales was making ‘administrative' calls to supporters who had asked not to be contacted.

Colin Lloyd, chair of the Fundraising Standards Board and the Telephone Preference Service, who will host the event, said: "It is clear that varying interpretations remain within the fundraising community as to how the telephone fundraising code and the ICO guidance should be applied in practice.

"We hope that this event will enable fundraisers to identify those areas where they require greater clarity and provide the opportunity to learn from best practice in the field."


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