Jordanna Greaves, web producer, Mental Health Foundation

Jordanna Greaves did a degree in Psychology and trained as a counsellor before becoming web producer at the Mental Health Foundation

Jordanna Greaves
Jordanna Greaves
What does your job involve?

I'm part of a seven-strong communications team and I manage our websites - designing, producing and maintaining them. A lot of what I do also involves translating our work so that it's easily accessible online - making sure the information is architectured in the right way so that people can access the information they require in only three clicks.

How did you move into this role?

I've always had an interest in mental health. I did a degree in psychology and then trained as a counsellor in my spare time while holding down a full-time job as a mortgage administrator - a role that included taking the department online. I realised, through that experience, that I'm good with systems and processes, so when I moved to London I was really happy to find a temporary job advertised with the Mental Health Foundation as an internet officer.

That was nearly three years ago, and I've now developed the role further so that I am a full-time web producer.

What's the best piece of training you've ever received?

When I started here I went on a web writing course. It's a specialist skill and it was great to learn how to do it correctly. More recently, I've been learning a lot about Web 2.0 through new media training.

What's been your greatest career achievement to date?

I project-managed the relaunch of the Mental Health Foundation website last year. It was the biggest project I've ever taken on and I definitely came across some barriers. It was a challenging time, but we've had some great feedback about the new look.

What's the best career-related advice you've ever received?

Someone once told me that just because you can do something doesn't mean you should. There are loads of things you can do with the web - new techniques and new types of technology crop up virtually every week.

But sometimes you have to sit back and take a look at what you can get out of the new thing you're investing in and whether it represents value for money.


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