COVID-19 has upended our world in more ways than one. It has pushed us out of our comfort zones and forced us to rethink the way we work, engage with supporters, use technology, and deliver impact. But it has also allowed us to reset and reinvent.
Supporter experience was one focus area that came to the forefront when we could longer meet in person. Editor Emily Burt hosts an hour long conversation, together with senior charity leaders and in partnership with Salesforce.org - discussing how trailblazing nonprofits got innovative and found new ways to deliver an exceptional supporter experience during the pandemic.