London Advice Service Alliance opens social trends database to all voluntary organisations

Lasa has opened a database that gathers data on service users and identifies social policy trends to any voluntary sector organisation.

The Aims contact management database also performs tasks such as documenting collaborative work with other groups and has been running since 2000.

The software has been adopted by many groups offering advice and information services.

It is currently being used by large local authorities for their welfare rights services, by councils for voluntary service and by many small community groups.

Lasa said that many small organisations would benefit from being able to record and report on the work they do but find the cost of technology a major barrier.

The database comes with guides and support materials and training courses on the system are run throughout the year.

To download the package, click here.

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